The good stuff

We will only use your data to up your experience.

Locked down

We'll protect your data like it's our own.

No spam

You decide what and how you hear from us.

Just the essentials

Your info won't just hang about – if we don't need it, we'll delete it.

Protecting Your Privacy

At Saguaro Gallery, we are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we Protect Your Privacy, drop us a line at saguarogallery@gmail.com

Sharing your information

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies

  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business

  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

  • Companies approved by you, such as social media sites

  • We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

Marketing messages

If you have said we can, we'll send you marketing messages by email, text, to keep you aware of what we're up to and to help you see and find our products. You can stop receiving marketing messages from us at any time. You can do this:

  • By clicking on the "unsubscribe" link in any email

  • By contacting our Customer Care team

Once you do this, we will update your profile to ensure that you don't receive further marketing messages. Please note that, as Saguaro Gallery comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request. Stopping marketing messages will not stop service communications (such as order updates or where you have expressed an interest in an activity at Saguaro Gallery, for example new artworks). We also engage in online advertising, also to keep you aware of what we're up to and to help you see and find our products. Like many companies, we target Saguaro Gallery banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook's Custom Audience service.

Keeping your information

We'll hold on to your information for as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Your rights

You have a lot of rights relating to your personal information:

  • The right to be informed about how your personal information is being used.

  • The right to access the personal information we hold about you

  • The right to request the correction of inaccurate personal information we hold about you

  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances

  • The right to stop direct marketing messages, which you can do through My Account, and to withdraw consent for other consent-based processing at any time

  • The right to request that we transfer or port elements of your data either to you or another service provider

If you want to exercise your rights, have a complaint, or just have questions, please contact us: saguarogallery@gmail.com

Changes to how we Protect Your Privacy

We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on the Saguaro Gallery website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Saguaro Gallery.

Cookies

Cookies are files stored on your computer or device when you browse the Internet. Cookies are accessible and detected by the website you browse, and by the companies that post their advertisements on such websites, sothat they can recognise the browser you use. By browsing the website, you allow the storing and the use of the cookies issued by our Website. You may accept or refuse the storing of cookies on your computer.

How to contact us

We always want to hear from our customers (especially if you feel we've let you down or could do better)

  • Have any questions or feedback about this notice

  • Would like us to stop using your information

  • Want to exercise any of your rights as set out above, or have a complaint

Please don't hesitate to contact our Customer Care team, who will be happy to answer any questions you may have. You can contact our privacy team by dropping us a line at saguarogallery@gmail.com or via the Saguaro Gallery website. Or if you'd like to, you can write to us at:

Raphaël Colombani, 25 rue des Douves, 33800, Bordeaux, France